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"Enclosed could be the letter we blogged into parent company associated with the dealership. We t describes exactly how amazing the corporation is. I will be writing to you right now to let you know a story." A real story. A love tale. Between myself and the Auto Group. Yes, you read that right. It started in 2009 when I bought a used 2006 Audi A4 from Chevy. I experienced simply moved to nevada along with never been aware of . The automobile had 22, 000 miles upon it and I went along to 'the' Audi dealer alongside Chevy and purchased the producer's warranty. And even though I'dn't bought the automobile here, your Audi employees were wonderful! These were so cozy and professional; so much so that when it emerged time for you buy another car, I knew I'd obtain a dealership. A-year later I wanted another automobile. I would had many Cadillacs so obviously We went to your Cadillac Saab dealership. There I met . We wound up buying a brand new 2010 Saab convertible and took out a loan via your dealership to pay for it. Once we both now understand, purchasing a Saab was a mistake. Through the first year and a half that company ended up being nevertheless running a business and my Saab extended warranty ended up being nevertheless essentially, I experienced many air conditioner breakdowns. All were covered by that warranty. After that Saab moved under and my warranty wasn't well worth any such thing. Until March 15, 2013, I purchased that Saab's many fixes regarding my very own pocket. Throughout that time, we penned a letter into general manager of Cadillac Saab dealership outlining that we believed I shouldn't have to keep the regarding the cost of repair works by myself. He assigned my instance to your finance supervisor and lots of of fixes had been done at your price. Not many dealers would do that. I became really grateful. Both , the GM plus the finance supervisor were excellent and additionally they all sought out of their option to help me. Once I eventually had enough of the Saab's low quality and wanted on, I labeled as and asked this lady if she may find me personally a fresh BRZ. She directed us to . I bought a fresh 2013 BRZ for money. Just what happened to the balance regarding the loan on my Saab? On March 15, 2013, I nonetheless owed approx $22, 000. paid my loan. The GM of the Saab dealership performed this in my situation. WOW! Really? That was so amazing. All I experienced to do ended up being pay money for the BRZ and all sorts of had been well in my own world. And it also was. And you also had a tremendously LOYAL CUSTOMER. If this is the end of the story i really could thank you and promise to buy the rest of my automobiles from . don't worry. I will. BUT, this might be definately not the termination of the storyline. I want you to understand what an incredible set of workers you actually have. And exactly what awful luck I have with vehicles. Four times lacking eighteen months with my 2013 BRZ the check motor light arrived on. The transmission had periodically clunked and lurched when moving from 2nd into very first equipment. We let the service tech find out about it whenever I introduced it in. Several hours later on I got the vehicle straight back; no one could replicate the transmission bucking and clunking. And so I moved home. The next early morning, the check engine light arrived on once more and transmission had the exact same dilemmas. I purchased my boyfriend with me and I also requested him to take a test ride utilizing the solution Director, Mnatsakanyan. They both experienced the transmission problem in the 1st quarter mile. gave me a loaner and kept my automobile for 22 times. I selected it up late on a Saturday mid-day and parked it the Flamingo. I might keep it truth be told there till Wednesday-I had a three time event and do not left the casino until it absolutely was time for you go homeward. On the road house, the vehicle ended up being better than ever before! Fast! Peppy! No problems! On Thursday whenever I started it, the check motor light arrived on together with transmission bucked and clunked. Off it moved, once again. We provided it to on October 29 the 2nd time. On November 4, 2014, I was getting tired of awaiting the part on back purchase and fed up with obtaining faulty components. I inquired what I had to do to get a new car. He stated he would ask Bill if it is possible. will need to have been...